We ask everyone coming to workshops or events at The Creative Word Shop to agree to the usual terms and conditions:
1. LIABILITY WAIVER
- Any physical injuries sustained as a result of participating in any class or event organised by The Creative Word Shop.
- Any damage, loss or theft incurred to personal property brought into The Creative Word Shop premises.
I agree to take on full responsibility for any damages, injuries and for physical and/or personal property, which I might incur whilst participating in classes and/or events organised by The Creative Word Shop.
2. PHOTO & VIDEO
I agree to give The Creative Word Shop unrestricted publishing rights for any photographs or videos taken at The Creative Word Shop workshops and events for use on social media, newsletters, blogs, website and general promotions. Please let us know if this is NOT ok.
3. PAYMENT TERMS, CANCELLATIONS AND REFUNDS
Fees must be paid in full at the time of booking.
The Creative Word Shop requires 72 hours notice of cancellation via email prior to a one-off workshop or workshop series in order to receive a full refund. If you miss this window, give your ticket to a friend. The tickets are fully transferable.
We are unable to offer refunds or credits on absences from a term-based workshop once it has commenced.
We do our best to run all scheduled classes, but sometimes we may need to cancel due to numbers or if a facilitator is unwell. In the event that a class is cancelled, students will be notified via email and entitled to a full refund or credit.
It is the responsibility of parents / guardians to drop off and collect their child/children on time. Please inform us on the enrolment form if your child has any allergies. Parents/guardians must inform The Creative Word Shop in advance if a person other than the parent / guardian is collecting the child.
IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT US.